Krazy Mantra Business Process Outsourcing (BPO) is a way of allocating work to the third party that includes the daily operations requirements and the task of doing specific business functionalities as per client needs. BPO is generally differentiated as back office outsourcing - which includes business management such as coming up with human resources solutions or solving financial issues, business accounting procedures and front office support -Â which includes queries about the customer such as product information and other services related complaints.
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