ITIL4 SPECIALIST CREATE DELIVER & SUPPORT Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions. Date: 08/02/2020 Exam type: Closed Book Exam Duration: 90 minutes Questions: 40 (Multiple Choice Questions) Passing criteria: 70%, a raw score of 28 marks or above Target audience: -Individual professionals continuing their journey in IT service management -ITSM managers and aspiring ITSM managers -ITSM practitioners managing the operation of IT-enabled & digital products and services, and  those responsible for the  end-to-end delivery -Existing ITIL qualification holders wishing to develop their knowledge.
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